Reconditioning Estimator Auditor Specialist

Cox EnterprisesFredericksburg, VA
1d$22 - $33Onsite

About The Position

Job Responsibilities: Assist with Warranty Claims and Reconditioning Review vehicles after the condition report (and possibly, a test drive) is completed. Check for accuracy and update/add/delete damage lines when inaccurate. Suggest recon work to estimators, inside/outside coordinators, and clients to improve vehicle values and condition report grades. Suggest method of selling/announcing vehicles during the approval/audit process. Verify mechanics have correct test drive notes/information/codes related to repairs needed; if not, inform the test driver/management, Verify mileage/odometer for every vehicle; communicate with management when changes are made. Verify body work/paint times for suggested recon work. Add images to CR/damage lines for additional views of damage if missing or hard to see. Use Smart Approve technology and tablet Understand various account certification levels, NAAA guidelines, Arbitration guidelines, and light system; use this knowledge to qualify vehicles appropriately during sign off and suggest recon work to "upgrade" vehicles Communicate with others via email and phone as needed to verify information, suggestions, pricing, vehicle issues, etc. Perform responsibilities and any other duties assigned by management independently or with little to no supervision Who You Are You know how to get things done and your work ethic speaks for itself — plus, your eye for detail is unmatched. Here’s what else you’ll bring to the table:

Requirements

  • A high school diploma/GED and 3 years of experience in a related field; or any degree/certification beyond high school and 1 year of experience; or 5 years of experience in a related field.
  • Proficiency in Microsoft Outlook, Word and Excel.
  • Excellent communication, interpersonal and customer service skills.
  • Organizational skills
  • Ability to lift and carry up to 25lbs (e.g. tools, equipment)
  • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus
  • Safe drivers needed; valid driver’s license required.
  • The ability to drive standard, automatic and electric vehicles.
  • Ability to work 50% inside and 50% outside of your day; in all weather conditions
  • Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test.
  • Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

  • Volkswagen experience a plus

Responsibilities

  • Assist with Warranty Claims and Reconditioning
  • Review vehicles after the condition report (and possibly, a test drive) is completed.
  • Check for accuracy and update/add/delete damage lines when inaccurate.
  • Suggest recon work to estimators, inside/outside coordinators, and clients to improve vehicle values and condition report grades.
  • Suggest method of selling/announcing vehicles during the approval/audit process.
  • Verify mechanics have correct test drive notes/information/codes related to repairs needed; if not, inform the test driver/management,
  • Verify mileage/odometer for every vehicle; communicate with management when changes are made.
  • Verify body work/paint times for suggested recon work.
  • Add images to CR/damage lines for additional views of damage if missing or hard to see.
  • Use Smart Approve technology and tablet
  • Understand various account certification levels, NAAA guidelines, Arbitration guidelines, and light system; use this knowledge to qualify vehicles appropriately during sign off and suggest recon work to "upgrade" vehicles
  • Communicate with others via email and phone as needed to verify information, suggestions, pricing, vehicle issues, etc.
  • Perform responsibilities and any other duties assigned by management independently or with little to no supervision

Benefits

  • Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
  • Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
  • Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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