Reconciliation Specialist II

Bellco Credit Union•Greenwood Village, CO

6d•Onsite

About The Position

This position on the Payment Support - Reconciliation team is responsible for the reconciliation of General Ledger (GL) accounts related to electronic banking functions throughout Bellco Credit Union. Responsible for ensuring GL’s are in balance and that discrepancies are cleared in a timely manner. Responsible for processing certain transactions including adjustments, returns and rejected items. Must ensure proper compliance in accordance with NACHA, Federal Reserve, Regulation E, Reg CC, Visa Regulations and any other payment and electronic banking related regulations. Provide detailed information and problem-solving services to internal clients and business partners. The appropriate candidate must demonstrate a strong ability to work in a team and a commitment to providing quality member service.

Requirements

A high school diploma or equivalent is required
Minimum two years’ experience in financial services including experience balancing General Ledger accounts and electronic banking functions.
Manual dexterity to input data on a keyboard i.e. computer, calculator, telephone
Ability to interpret data
Deductive reasoning skills
Extreme attention to detail to minimize risk with member and credit union data
Ability to tactfully question or actively listen to members/employees/departments to determine specific needs
Ability to work independently without supervision
Ability to multitask and perform with frequent interruption
Must possess strong communication, organizational, presentation, customer service and interpersonal skills
Detail oriented, flexible and works well within a fast-paced team environment
Demonstrates strong analytical/problem solving and time-management skills
Must demonstrate good judgment
Strong PC skills including Microsoft Excel knowledge
Knowledge of Bellco’s front-line systems

Nice To Haves

Bachelor’s degree in business, finance or related academic field is preferred or equivalent work-related experience.

Responsibilities

Provides a valuable and enjoyable experience to both internal customers and members during interactions. Consistently make recommendations to management to improve the member/customer experience through improved processes and technology.
Responsible for reconciliation of various General Ledger accounts such as Bill Pay, ACH, Zelle, AR NSF, Debit and ATM Card Disputes, Unapplied Loan Payments, etc.
Responsible for processing and research associated with garnishments, levies, and legal distraints in a timely manner.
Responsible for research, processing and reconciliation of daily Fed adjustments.
Perform Shared Branch balancing daily to include research and corrections of discrepancies.
Process various Checks, Bonds and Foreign Items.
Responsible for submission of various vendor invoices to ensure payment is made accurately and timely.
Responsible for review, research and processing of ATM adjustments and disputes.
Process payment-related activity requests received from frontline staff.
Process returned and rejected electronic loan payments received through online payment processors.
Knowledge of Remote Deposit Capture system to include researching and resolving issues within the system.
Assist with balancing of Bellco owned ATMs for cash and checks. May require research of adjustments, errors and outages.
Submit business and retail ACH batches daily as required.
Review and resolve requests and escalations associated with department functions.
Understand and adhere to regulatory requirements.
Proactively support corporate and departmental goals.
Regular and punctual attendance.
Management retains the discretion to add to or change the duties of this position at any time.