Recon Internal Service Writer

Ressler Motors • Bozeman, MT

31d • $22

About The Position

ESSENTIAL DUTIES: · Maintain order of UVI/PDI parking areas. · Invoice ROs (repair orders) ensuring accuracy accounted for and that all repair orders are closed within a thirty (30) day work period. · Close ROs. · Review technician hours for accuracy at the end of each pay period. · Coordinate with Sales/Detail. · Check in new transport vehicles. · Develop repair orders by fully documenting customer information and vehicle maintenance, and mileage. · Keep sales/managers updated on status changes (cost, time or additional recommendations). · VIS or TIS all incoming vehicles for recalls or salvaged VINS to determine warranty coverage and check for open recalls to ensure they are performed. · Manage shop efficiency and technician productivity. · Communicate with management regarding comebacks, ensure that quality control is being performed. · Communicate with technicians and service writers if jobs are not going as planned and make adjustments accordingly. · Assist technicians with miscellaneous services. · Follow progress of each repair order. · Dispatch work to technician ensuring maximum technician hours. Oversee technician comebacks. · Report maintenance needs on shop equipment. · Understand and follow federal, state and local regulations for all hazardous wastes. GENERAL POSITION DUTIES: · Follow all procedures and policies set forth by management, the Employee Handbook and the Non-DOT Drug and Alcohol Policy. · Keep a neat and orderly work station. · Be willing to perform necessary tasks outside of normally assigned duties and responsibilities. · Follow Ressler Motor Company's Philosophy, Values and Mission Statement. · Maintain and wear all required safety and health personal protective equipment in the manner recommended by the equipment manufacturer. · Follow all safety and health procedures to ensure a safe work environment. · Any other duties as assigned by management.

Requirements

• Valid Driver License

Responsibilities

• Maintain order of UVI/PDI parking areas.
• Invoice ROs (repair orders) ensuring accuracy accounted for and that all repair orders are closed within a thirty (30) day work period.
• Close ROs.
• Review technician hours for accuracy at the end of each pay period.
• Coordinate with Sales/Detail.
• Check in new transport vehicles.
• Develop repair orders by fully documenting customer information and vehicle maintenance, and mileage.
• Keep sales/managers updated on status changes (cost, time or additional recommendations).
• VIS or TIS all incoming vehicles for recalls or salvaged VINS to determine warranty coverage and check for open recalls to ensure they are performed.
• Manage shop efficiency and technician productivity.
• Communicate with management regarding comebacks, ensure that quality control is being performed.
• Communicate with technicians and service writers if jobs are not going as planned and make adjustments accordingly.
• Assist technicians with miscellaneous services.
• Follow progress of each repair order.
• Dispatch work to technician ensuring maximum technician hours.
• Oversee technician comebacks.
• Report maintenance needs on shop equipment.
• Understand and follow federal, state and local regulations for all hazardous wastes.
• Follow all procedures and policies set forth by management, the Employee Handbook and the Non-DOT Drug and Alcohol Policy.
• Keep a neat and orderly work station.
• Be willing to perform necessary tasks outside of normally assigned duties and responsibilities.
• Follow Ressler Motor Company's Philosophy, Values and Mission Statement.
• Maintain and wear all required safety and health personal protective equipment in the manner recommended by the equipment manufacturer.
• Follow all safety and health procedures to ensure a safe work environment.
• Any other duties as assigned by management.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401(k) and matching
• Health Savings Account (HSA)
• Life Insurance
• Paid Time Off
• Employee Discount on parts, services and vehicles across all our stores- Audi/VW, Subaru, Chevy/Cadillac, Toyota, Dodge/Ram/Jeep!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees