About The Position

As the Recipient Rights Officer, you ensure the agency operates a Recipient Rights System compliant with the Michigan Mental Health Code. You will receive reports of and investigate apparent or suspected violations of rights. You will act to assist recipients of mental health services in obtaining resolution of complaints. In this role, you work to safeguard the rights guaranteed by the mental health code through prevention, monitoring, and education. The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive.

Requirements

  • Minimally, possess bachelor’s degree, license in a human services field, management, public administration, social science, health sciences, or a law degree.
  • Possess a minimum of 1-year experience in healthcare that includes interactions with patients and providers.
  • Maintain state required license for field of study, as applicable.
  • Within the first 90 days of employment, attend, and successfully complete, the Basic Skills Training curriculum (Basic Skills I & II) as determined by the Michigan Department of Health and Human Services Office of Recipient Rights.
  • Receive a minimum of 3 hours of training in recipient rights protection annually.
  • Maintain knowledge of current practices in rights protection through participation in training annually.
  • Obtain a minimum of 36 credit hours of rights training every three years, as identified in the MDHHS-ORR Training Technical Requirement.

Nice To Haves

  • Working knowledge of the Mental Health Code and the ability to interpret and apply statutes, rules, policies, and procedures is helpful, but not required.
  • Hold a license in healthcare related field (i.e., RN, PT, SW, MHT, or equivalent) with experience interacting with patients, families, and visitors.

Benefits

  • We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
  • It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
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