Recipient Rights Advocate

Acadia Healthcare • Detroit, MI

2d

About The Position

StoneCrest Center is seeking a full time RECIPIENT RIGHTS ADVOCATE for Monday through Friday 8.00am to 4.30pm. Job Summary: Under the direction of the Hospital Director, the Rights Officer will assure the agency operates a Recipient Rights System that is in compliance with the Michigan Mental Health Code (P.A. 258 of 1974, as amended), particularly Chapters 7 and 7a: 1) Receive reports of, and investigate apparent or suspected violations of rights 2) Act to assist recipients of mental health services in obtaining resolution of complaints, and act on behalf of recipients to obtain remedies for apparent violations 3) Otherwise endeavor to safeguard the rights guaranteed by the Mental Health Code through activities of prevention, monitoring and education of the agency and its staff. Our mission is to set ourselves apart from other mental health facilities by offering individualized, superior care that improves the quality of life for our patients and provides a reliable resource for the community. Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved threats to patient safety to appropriate staff.

Requirements

• Bachelor's degree required
• Experience with behavioral health patients required
• Must have excellent computer skills, emphasis on Excel
• Must be able to multitask and work independently
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

Nice To Haves

• Experience in customer service or risk management preferred.

Responsibilities

• Under the direction of the Hospital Director, the Rights Officer will assure the agency operates a Recipient Rights System that is in compliance with the Michigan Mental Health Code (P.A. 258 of 1974, as amended), particularly Chapters 7 and 7a: 1) Receive reports of, and investigate apparent or suspected violations of rights
• Act to assist recipients of mental health services in obtaining resolution of complaints, and act on behalf of recipients to obtain remedies for apparent violations
• Otherwise endeavor to safeguard the rights guaranteed by the Mental Health Code through activities of prevention, monitoring and education of the agency and its staff.
• Act as staff liaison to the recipient rights advisory committee.
• Prepare an annual report of rights activity for review by the Advisory Committee and subsequent submission by the Agency Director
• Prepare a semiannual report of rights activity for review by the Advisory Committee
• Maintain knowledge of current practices in rights protection through participation in training annually (minimum of 36 rights credit hours every 3 years, as identified in the MDHHS-ORR Training Technical Requirement).
• Perform other functions and tasks as assigned.

Benefits

• Competitive Pay – We value your talent!
• Enjoy a competitive salary
• Health & Wellness – Take care of yourself and your loved ones with top-tier medical, dental, and vision plans.
• Generous Paid Time Off – Recharge with a PTO package that includes vacation, sick days, mental health days, holidays, and extended sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level