Receptionist

T.G. Lee Dairy•Orlando, FL

31d•Onsite

About The Position

T.G. Lee Dairy has an immediate job opening for a well-rounded receptionist to perform reception activities in a front office or reception area. Operate a telephone console to answer, screen, and route incoming calls. Respond to routine inquiries and escalate as appropriate. Greet and direct visitors. Monitor incoming/outgoing traffic, enforce security procedures, and offer safety oversight by notifying security of unusual or suspicious activity. Perform general administrative activities. Provide courteous and professional customer service. T.G. Lee Dairy is a farmer-owned brand of Dairy Farmers of America (DFA), a dairy marketing cooperative owned by more than 12,500 family farmers. Our mark matters and it represents the wholesomeness of dairy that we share with our communities and loved ones. DFA manufactures a variety of dairy products, including cheese, butter, fluid milk, ice cream, dairy ingredients and more, under well-known and established regional brands. Our fingerprints touch thousands of brands across the marketplace, and we’re passionate about delivering the simple pleasures of dairy to people everywhere, straight from our family farm-owners.

Requirements

High school diploma or equivalent
Some professional work or office experience, including experience using computers
1 year of receptionist or administrative work experience preferred
Certification and/or License – may be required during course of employment
Knowledge of and skill with Microsoft Office Suite and company computer systems
Able to demonstrate customer service skills in a courteous, professional, and helpful manner
Able to respond courteously and efficiently to inquiries, complaints, and requests
Able to communicate clearly and effectively, both verbally and in writing
Able to interact positively and work effectively with others (interpersonal skills)
Able to maintain confidentiality of information
Able to follow directions
Able to multi-task and organize own work activities
Must be able to read, write and speak English

Responsibilities

Properly answer and administer all incoming phone calls
Ensure phone calls are directed; accordingly, check general mailbox for voice messages and forward to the appropriate person/s
Greet and check in customers, vendors, visitors, employees, and other guests in a professional, friendly manner
Inform appropriate personnel of visitors and/or escort them to their destination
Maintain schedule of conference rooms
Sort and distribute faxes and packages appropriately
Provide back up for mail room responsibilities
Provide general administrative support and assist with tasks when requested by various business units
Open and close visitor area
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required
Other duties may be assigned as required