Receptionist

DiCello Levitt LLP•Mentor, OH

9h•Onsite

About The Position

Are you looking for a career where your work makes a meaningful difference in people’s lives and your community? Do you bring experience in front desk administration, reception, or call center support and enjoy being the first point of contact in a professional environment? If you thrive in a fast-paced, mission-driven setting, we invite you to explore DiCello Levitt LLP’s full-time Receptionist opportunity at our Mentor, OH office location. This role plays a vital part in supporting justice in all its dimensions. We are seeking candidates with experience handling high-volume client or customer calls using phone platforms such as RingCentral or Vonage, performing data entry in client or content management systems like Salesforce, Litify, or Needles, and strong familiarity with Microsoft Office, including Outlook, Teams, Word, and Excel. Read more below about this exciting opportunity and apply today! Firm Description DiCello Levitt is a leading national plaintiffs’ law firm representing clients in class action, business-to-business, public client, whistleblower, personal injury, civil rights, and mass tort litigation. The firm has delivered $20B+ in awards and settlements to our clients and has been recognized for our excellence in litigation by Chambers USA, Law360, Benchmark Litigation, Lawdragon, and The National Law Journal.

Requirements

Proficient in English (oral and written)
Effective communication and people skills
Basic understanding of administrative and clerical procedures and systems
Strong ability with attention to detail
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Experience with high volume of inbound calls in a law-firm or a professional setting
Experience with receiving, processing and distributing a high volume of mail, documents and packages
Minimum of two (2) years of experience in a Receptionist, Front Office Representative, or similar position required.
Familiarity with multi-line phone systems and other office machines (e.g., fax, printer, etc.).
Experience with Microsoft Office applications, specifically Outlook, Word, Excel, and PowerPoint.
High School diploma or equivalent required; additional qualifications beneficial.

Nice To Haves

Familiarity with Salesforce is beneficial, but not required
Prior law office experience a plus but not required.

Responsibilities

Primary responsibility for this position is answering, screening, and directing high-volume inbound phone calls and routing them to the appropriate attorney or paralegals; taking messages, updating the office calendar, and scheduling meetings as needed.
Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location in the office.
Receives, processes and distributes high volume of mail, documents, packages daily
Performs administrative and clerical support tasks, like supplies ordering, scanning, photocopying, filing, typing, and recordkeeping.
Keep updated records of office-related expenses.
Maintains conference rooms, break areas, kitchens, and reception area.
Additional duties as assigned.

Benefits

Comprehensive benefits package, effective the first day of the month following your start date: medical, dental, vision
Health Savings Account (HSA)
Life Insurance
Additional Insurance Plans: Life and AD&D and Short-Term Disability plans
401(k) retirement savings plan with 3% employer contribution
Personal Time Off (PTO)
Sick Leave Time (SLT)
10 Paid Holidays Annually

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