RECEPTIONIST

Hiester Automotive•Lillington, NC

4h•Onsite

About The Position

We are looking for potential employees who want to grow with a progressive company, changing the automotive customer’s sales experience. Our receptionists are trained to provide a world-class experience to all who enter our doors. We are a family owned and operated business and provide an excellent work environment. Hiester Automotive Group is built on core values that create a positive atmosphere, focusing on character & integrity, a servant attitude, professionalism, a get-it-done attitude, and a love for people. We have been successful by doing the right things and loving and developing our employees from good to great. We are seeking friendly, positive, and goal-oriented individuals to fill open positions immediately. The ideal candidate for a receptionist can be characterized as having a professional demeanor, a strong will to serve people, and the motivation to do more than expected. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us!

Requirements

Strong writing skills for writing business correspondence
Strong time management, prioritization, and multi-tasking skills in a fast-paced environment
Team-oriented and positive attitude with high energy personality
Professional appearance and attitude required, and must be reliable
Proficiency in Microsoft Word and Excel or Google Docs and Sheets
Must have a valid U.S driver’s license and clean driving record
Strong communication skills

Nice To Haves

Experience in customer service recommended

Responsibilities

Greet showroom customers and determine the nature of their visit.
Obtain and record basic demographic information about each customer, using dealership sales control system.
Direct customers to product information resources, including those available online.
Answer basic customer inquiries. Refer more extensive inquiries to the appropriate person.
Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson.
Deliver inquiries and messages intended for other personnel and departments promptly.
Record Floor Log to ensure all sales visitors are accounted for and appropriate, accurate notes are typed into the Customer Relationship Management software.
Serve as telephone back-up.
Serve as clerical back-up.
Maintain professional appearance and well-spoken manners.
Other tasks as assigned.