Full Time Receptionist
About The Position
Victory Shallotte is a trusted leader in the automotive industry, dedicated to providing exceptional customer service and high-quality automotive care. We’re looking for a friendly, organized, and professional Automotive Receptionist to join our front office team and be the first point of contact for our valued customers. The Automotive Receptionist is responsible for creating a positive first impression for all customers and visitors. This role supports the service and sales departments by handling incoming calls, scheduling appointments, greeting customers, and managing administrative tasks.
Requirements
- High school diploma or equivalent required
- Previous receptionist, administrative, or customer service experience preferred (automotive industry experience a plus)
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficient with basic computer systems (MS Office, scheduling software)
- Ability to work in a fast-paced environment and handle multiple tasks
- Positive attitude and professional appearance
Nice To Haves
- automotive industry experience a plus
Responsibilities
- Greet customers and visitors in a warm and professional manner
- Answer and direct incoming phone calls promptly and courteously
- Schedule service appointments and manage the appointment calendar
- Communicate with service advisors and technicians regarding customer needs
- Maintain a clean, organized, and welcoming front desk and waiting area
- Handle basic clerical duties such as filing, data entry, and processing payments
- Assist with customer inquiries and resolve issues or direct them to the appropriate staff
- Support other administrative tasks as needed
Benefits
- Company parties
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
- Dental insurance
- Health insurance
- Opportunity for advancement
- Vision insurance
- Competitive pay
- Paid time off and holidays
- Employee discounts on services and vehicles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
