Receptionist

Pinnacle Treatment Brand

18d

About The Position

As a Receptionist, you are responsible for creating a positive patient-centric
experience by providing excellent customer service to patients. You will perform
all reception, secretarial/clerical aspects of the program including cash
collection and assisting with ordering of supplies.

Requirements

• HS diploma/ GED or verifiable work experience in lieu of education
• One (1) year of experience in an office setting; experience in the medical field a plus
• Must possess a current and valid driver’s license in state of employment. This role may be required to drive for company business. Localized travel up to 10% may be required

Nice To Haves

• Associate’s degree
• One (1) year experience working in substance use and/or mental health field.

Responsibilities

• Welcome visitors / patients by greeting them in person or on the telephone; answering
• or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Manage accounts receivable/accounts payable/ deposits.
• Maintain safe and clean reception area by complying with policies, procedures, and
• regulations.
• Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with
• billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned

Benefits

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees