Receptionist

Pearle Vision - Orland Park/Oakbrook Terrace•Berwyn, IL

5d•$20 - $23

About The Position

This is not just a job..........it's a career path with endless possibilities in a vast and growing field. The happiness of those we serve is a direct result of our team's collaboration and engagement. You'll receive excellent compensation and a benefits package with additional perks designed to make you smile. We consider our work environment our sanctuary and make great efforts to protect it from negativity, both from the outside and from within. The work you do will be rewarding. But you'll earn more than a paycheck: you can enjoy opportunities to grow your career. Most of all, we believe you can find purpose, meaning, and the chance to be part of something bigger than yourself. Check out our Google reviews!

Requirements

Strong communicator and listener to patients and associates
Strong interpersonal skills (friendly, caring, patient)
Sales skills
Familiarity and efficiency with computers and adapts quickly to new software
Strong organizational skills
High School Graduate or equivalent
Comparable experience typically achieved with a minimum of 1-2 years in a retail environment

Responsibilities

Answers phones in a timely manner and transfers calls to the appropriate individual or department.
Greets patients without delay upon entering the office; demonstrates urgency in providing the highest level of service to all patients and in satisfying their needs.
Determines the reason for the patient's visit and takes time to explain all required paperwork, tests, products, and services, as well as communicates the appropriate time frame.
Is attentive to details; reviews patient information carefully; shows patience and courtesy to indecisive or difficult to please patients; offers to track down answers to unfamiliar questions; consults with the Managing Doctor/Retail when necessary.
Process claims and enter patients' orders.