Receptionist
About The Position
The Cross Family of Agencies welcomes you. We need your talent and expertise. General Summary: Acts as the face of the agency, answering phones and welcoming all visitors to the agency. Oversees supply ordering, daily mailings, employee contact information, maintaining scanners & printers, machine service calls, conference room set-up and the point person for the phone system as well as miscellaneous back end supportive tasks that may be requested by management to assist individual departments. Specific Responsibilities: Receives visitors and callers, determines their needs, checks appointments, and directs visitors to the appropriate person or office with a high degree of accuracy. Maintains and acts as a point person for agency telephone system; sets up new office lines and manages all other phone information. Distributes daily faxes received via email to the appropriate parties Sorts delivered mail daily between departments, scans and attaches mail for Commercial lines, distributes personal lines mail to processing team Tracks all express mailings, maintains FedEx account Orders and prices all agency supplies including office needs, toner, and stationary. Log service calls on any malfunctioning office equipment, facilities issues Troubleshoot Postage machinery including replenishment of funds for postage Maintains agency lists – adding & removing Employees (e. g. company directory, Disaster Calling Tree, outlook contacts, etc.) Sets up & breaks down A/V equipment in the conference room for department meetings Orders business cards and desk plaques for new hires Assist with stamping mail at end of day as needed Receives payments from walk-in clients and delivers same to assigned account manager
Requirements
- Excellent organizational, interpersonal, written and verbal communication skills.
- Positive attitude and willingness to learn new skills
- Positive cand0do attitude
- Appropriate technical knowledge and computer skills.
- Comfortable with Microsoft Suite (Word & Excel, Outlook) -PowerPoint a bonus
- Capable of juggling multiple responsibilities while maintaining composure in a fast paced environment.
- A team player who is able to prioritize daily tasks, adapt to changes and anticipate needs.
Nice To Haves
- Bilingual (Spanish) helpful but not required
Responsibilities
- Receives visitors and callers, determines their needs, checks appointments, and directs visitors to the appropriate person or office with a high degree of accuracy.
- Maintains and acts as a point person for agency telephone system; sets up new office lines and manages all other phone information.
- Distributes daily faxes received via email to the appropriate parties
- Sorts delivered mail daily between departments, scans and attaches mail for Commercial lines, distributes personal lines mail to processing team
- Tracks all express mailings, maintains FedEx account
- Orders and prices all agency supplies including office needs, toner, and stationary.
- Log service calls on any malfunctioning office equipment, facilities issues
- Troubleshoot Postage machinery including replenishment of funds for postage
- Maintains agency lists – adding & removing Employees (e. g. company directory, Disaster Calling Tree, outlook contacts, etc.)
- Sets up & breaks down A/V equipment in the conference room for department meetings
- Orders business cards and desk plaques for new hires
- Assist with stamping mail at end of day as needed
- Receives payments from walk-in clients and delivers same to assigned account manager
Benefits
- Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
