Receptionist - Westrock Orthodontics

Rock Dental Brands•Bentonville, AR

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Westrock Orthodontics, we’re passionate about creating smiles that last a lifetime. We’re looking for a talented and caring receptionist to join our team. If you’re a motivated team player, we’d love to meet you! At Westrock Orthodontics, we’re dedicated to transforming lives through confident smiles. As part of the Westrock Orthodontics family, you’ll be surrounded by a supportive team, leadership that empowers your growth, and a company culture built on respect, collaboration, and excellence in patient care. Join a practice where your passion meets purpose—and where you help people smile brighter every day. At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do. We will train the right individual for the job!

Requirements

High school diploma or equivalent
2 years of office experience preferred
Proficient in basic computer systems and office software
Strong organizational skills with attention to detail
Excellent verbal and written communication
Legible handwriting
Ability to multitask and work efficiently under pressure
Professional, respectful, and team-oriented attitude
Customer-focused and welcoming
Tech-savvy and proactive
Able to work independently while supporting the broader team
Positive, reliable, and kind with a commitment to patient care

Responsibilities

Schedule and confirm patient appointments
Maintain and update dental health records
Verify insurance eligibility and assist with billing inquiries
Manage patient accounts and documentation
Provide friendly and professional customer service in person and by phone
Support front desk operations, including restocking supplies and general housekeeping