Receptionist
About The Position
Greet visitors and guests while maintaining security protocols and visitors’ logs. Announces arrival to appropriate person(s). Answer, and direct incoming calls for KOB-TV and contact KOB personnel when necessary. Keeps up to date with television program information to respond appropriately to callers. Maintain a calm and professional demeanor with difficult callers. Maintain station general voicemail box. Sort and distribute incoming mail. Schedule and sign for deliveries from Federal Express, UPS, and other carriers and notify the appropriate employees to pick up their deliveries. Assist in providing administrative support such as data entry, scanning and filing for the Accounting Department. Work collaboratively in a team environment and interact professionally with staff across departments and with external agencies, including senior-level personnel. Maintain the front reception area to be secure, clean and organized manner. Arrive punctually and adheres to the assigned work schedule. Perform other duties as assigned.
Requirements
- Excellent phone and interpersonal skills including tact, diplomacy, and ability to handle sensitive, confidential and challenging situations are essential
- Computer experience in MS Word and Excel helpful
- Must have cooperative attitude, sound judgment, flexibility, resourcefulness, and the ability to ensure confidentiality of information
- Must have strong customer service orientation and strong organizational skills
- Previous experience answering a multi-line phone system preferred
- Pleasant and professional in appearance and manner
- Ability to work other times as needed
Nice To Haves
- Bilingual proficiency in Spanish and English a plus
Responsibilities
- Greet visitors and guests while maintaining security protocols and visitors’ logs
- Announce arrival to appropriate person(s)
- Answer, and direct incoming calls for KOB-TV and contact KOB personnel when necessary
- Keep up to date with television program information to respond appropriately to callers
- Maintain a calm and professional demeanor with difficult callers
- Maintain station general voicemail box
- Sort and distribute incoming mail
- Schedule and sign for deliveries from Federal Express, UPS, and other carriers and notify the appropriate employees to pick up their deliveries
- Assist in providing administrative support such as data entry, scanning and filing for the Accounting Department
- Work collaboratively in a team environment and interact professionally with staff across departments and with external agencies, including senior-level personnel
- Maintain the front reception area to be secure, clean and organized manner
- Arrive punctually and adheres to the assigned work schedule
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
