Receptionist
Center for Alternative•New York, NY
•Onsite
About The Position
We are currently seeking a responsible and dependable Receptionist to work with our Pretrial Services Department. As a Receptionist, you will be responsible for greeting and providing a pleasant experience to all who enter our Harlem Pretrial Office. The duties and responsibilities of the receptionist will require someone who is empathetic, a great communicator and extremely organized. They will support our Supervised Release Program participants and staff by ensuring efficient coverage at our front desk and additional duties to contribute to the success of our program.
Requirements
- High school diploma or GED/HSE or Associate’s degree with 2-3 years of work experience.
- Excellent organizational skills and attention to detail
- Excellent verbal and written communication skills
- Respect for confidentiality
- Strong interpersonal skills
- Highly proficient in word processing and spreadsheet applications (MS Word, Excel), experience with PowerPoint
- Must be a self-starter and able to work independently
Nice To Haves
- Conflict management and de-escalation skills preferred
Responsibilities
- Greet clients and all visitors to the program and ascertain purpose of visit
- Answer and screens incoming calls in a professional manner while aiding and obtaining accurate information
- Monitor the waiting room to ensure the health and safety of clients and staff is maintained
- Provide administrative and clerical support to staff as instructed by Borough Director.
- Open, sort and distribute mail
- Provide triage support and direct assistance to program participants as needed
- May perform data entry for Court Programs into the database as needed, ensuring accuracy, as instructed by the Borough Director.
- Create organizational spreadsheets, charts, or other documents to help ensure efficient coverage across programs.
- Provide culturally competence services in accordance with CASES policies and procedures
- Any other duties as required by supervisory and executive staff
- Perform additional duties as assigned by the Borough Director.
Benefits
- Medical
- Dental
- Vision
- Vacation and Paid Time Off – starting at 25 days
- 12 Paid Holidays per year.
- Retirement 403(b) Competitive matching up to 6%.
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
