Receptionist

RIHM FAMILY COMPANIES • Superior, WI

2d • $16 - $18 • Onsite

About The Position

To provide internal and external customers with an exceptional customer experience for each and every interaction, while functioning as the central communication point for incoming phone calls and visitors.

Requirements

• High school diploma or GED
• 1+ year’s experience in customer service focused role
• Customer service oriented
• Excellent phone presence and demeanor
• Strong communication skills (written/verbal)
• Presents friendly, professional and welcoming image to callers and visitors
• Meticulous and accurate
• Ability to take direction
• Flexible and able to effectively multi-task
• Proficient in basic business software and machines and Microsoft software applications

Nice To Haves

• Associate’s degree or vocational education
• Receptionist experience, preferably with multi-line phone system in a fast-paced environment
• Practical knowledge of outlook or similar scheduling tools

Responsibilities

• Greets customers and vendors, effectively determines the nature of their visit and appropriately directs them in a friendly and professional manner
• Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers
• Directs callers to appropriate department or individual or refers caller to voicemail.
• Tracks the in/out status of key employees
• Assists with administrative projects and scheduling needs
• Ability to understand and utilize software systems used by the company.
• Cash sales tracking.
• Basic Accounting skills.
• Support of Truck Sales as needed.
• Assist in retail area with new ideas and promotions.
• Daily deposits, credit cards and reconciliation.
• Other duties to meet business requirements

Benefits

• VERY COMPETETIVE PAY!
• Generous Personal Time Off Plan (PTO) + Holidays
• Medical, Dental, Prescription & Vision Coverage
• Health Savings Account (HSA) with Employer Contribution
• Flexible Spending Account (FSA)
• 401(k) Savings Plan + Employer Match
• Employer Paid Basic Term Life and AD&D Coverage
• Employer Paid Long Term Disability Insurance
• Short Term Disability Available with Employer Contribution
• Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity)
• Company Paid Training
• Employee Assistance Program
• Company Discounts (ex. Verizon Employee Discount)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED