Receptionist

THE LEONA GROUP•Okemos, MI

20d•Onsite

About The Position

The Receptionist serves as the first point of contact for visitors and callers in a professional office, providing excellent customer service and administrative support. This role involves managing the front desk, handling inquiries, screening calls, and assisting with various clerical tasks to ensure smooth office operations.

Requirements

High school diploma or equivalent
Proficient in Google Workspace
Excellent verbal and written communication skills
Strong organizational and multitasking skills
Proven work experience as a receptionist
Strong commitment to customer service with a consistently positive and professional demeanor

Responsibilities

Greet and welcome visitors in a professional and friendly manner.
Answer, screen, and direct incoming phone calls on a multi-line phone system.
Must be able to consistently report to work on time and maintain regular attendance.
Maintain a tidy and organized reception area.
Receive and distribute mail, packages, and deliveries.
Maintain calendars as needed and generating daily staff schedule
Maintain office/kitchen supplies inventory and place orders as necessary.
Assist with data entry and other administrative duties.
Support other departments with clerical tasks as requested.
Enforce security procedures by monitoring visitor access
Maintain conference room schedules
Make equipment service calls
Set up/clean-up conference center and conference rooms as needed
Assist with event preparation when needed
Provide basic information about the organization and basic requests, such as transcript/diploma requests from former students.
Additional duties as assigned