Receptionist

OneBlood • Orlando, FL

7d

About The Position

Responsible for operating a multi-line phone system answering inbound phone calls. Routes callers to correct department or individual. Candidate will need to have outstanding customer service skills as they will be greeting all donors, staff and guests. This position also requires the candidate to work within our live chat environment assisting donors wtih inquiries throughout each work day.

Requirements

• High School diploma or equivalent.
• Ability to organize work for timely completion
• Ability to follow oral and written instructions
• Ability to speak, write, read, and understand English
• Basic computer skills including knowledge of Microsoft Office applications

Responsibilities

• Appropriately greets/acknowledges all visitors in a professional manner determining nature of business while providing all guests with guest sticker
• Receives incoming telephone calls determining purpose of call and transfers as needed
• Recruits donors by calling specific call lists provided by Telerecruitment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED