Receptionist - Part-Time

NEXT DOOR FOUNDATION INC•Milwaukee, WI

5d•Onsite

About The Position

The ND Receptionist is courteous and professional. Acts as the primary contact between Next Door (ND) and its visitors and clients while striving to maintain a safe and secure environment. Clerical work including mail distribution, light typing, general office duties and other tasks to complete during the day. Responsible for greeting children, parents, visitors and staff in a professional and courteous manner. Maintain and implement centers Security procedures. Ensure that every agency visitor (parent, volunteer, etc.) signs in at the front desk. Answer all incoming and internal calls within three rings. Distribute agency applications to requestors, including employment, volunteer and program enrollment applications. Take accurate messages. Distribute messages to appropriate visitors and staff. Oversee lobby areas; controlling noise and crowd conditions by redirecting children, parents, visitors, and staff to the proper areas. Maintain a clean and organized reception area including, wiping countertops and tables, cleaning windows, etc. Alert Security for Security related issues. Alert Facilities for maintenance related issues. Assist in Fire Drills with keeping accurate counts of children, visitors and staff. Separate mail promptly and appropriately. Contact staff via email or phone for pickup. Accurately complete Delivery Log for package items from UPS, Fed Ex, etc. Perform clerical duties when requested through priority set by the Operations Supervisor. Contact authorities when appropriate. Report any irregularities promptly to Operations Supervisor. Perform other duties as assigned. Facilitate timely and accurate communications, both verbal and written, as required for employee and outside contacts. Accountability and Performance Requirement: All staff members are accountable for knowing and performing the responsibilities associated with their individual position in an efficient and effective manner, understanding that each of us plays an integral role in the success of our mission. All staff will support the agency mission, vision, standards of conduct/code of ethics and strategic directions and support administrative decisions. This must demonstrated by maintaining a positive work environment, and by behaving and communicating in an appropriate manner with children, families, coworkers, supervisors and the public while achieving performance expectations.

Requirements

Must have strong organizational, prioritizing, written and oral skills.
A high school diploma or equivalent is required with 2-3 years receptionist and/or administrative assistant experience.
Computer literate including Microsoft Office Suite. Experience with database management software (Excel) is critical to successful job performance.
A typing speed of 45-55 words per minute.
Multi-task oriented.
Professional, patient and dependable.
Ability to work with diverse ethnic groups and low-income families.
Ability to work with minimal supervision.
Able to work in a fast-paced environment.
Possess a desire to learn new skills.

Responsibilities

Greeting children, parents, visitors and staff in a professional and courteous manner.
Maintain and implement centers Security procedures.
Ensure that every agency visitor (parent, volunteer, etc.) signs in at the front desk.
Answer all incoming and internal calls within three rings.
Distribute agency applications to requestors, including employment, volunteer and program enrollment applications.
Take accurate messages. Distribute messages to appropriate visitors and staff.
Oversee lobby areas; controlling noise and crowd conditions by redirecting children, parents, visitors, and staff to the proper areas.
Maintain a clean and organized reception area including, wiping countertops and tables, cleaning windows, etc.
Alert Security for Security related issues.
Alert Facilities for maintenance related issues.
Assist in Fire Drills with keeping accurate counts of children, visitors and staff.
Separate mail promptly and appropriately. Contact staff via email or phone for pickup.
Accurately complete Delivery Log for package items from UPS, Fed Ex, etc.
Perform clerical duties when requested through priority set by the Operations Supervisor.
Contact authorities when appropriate.
Report any irregularities promptly to Operations Supervisor.
Perform other duties as assigned.
Facilitate timely and accurate communications, both verbal and written, as required for employee and outside contacts.