Receptionist Part-time

Masonic Homes Kentucky•Louisville, KY

9d•Onsite

About The Position

Masonic cares about the well-being of our employees. We provide easy access to programs and resources to help with the mental health, work, and life challenges. We believe in creating an inclusive culture supported by reducing workplace stress and fostering a healthy environment. Job Summary We are currently seeking to hire a part-time ( 8:30 am - 5 pm every Thursday and availability M - F to fill in other days as needed) Receptionist for the Crescent Grove Personal and Memory Care Center on our Louisville campus. The Receptionist is often the first person our guests encounter and promotes the community in a positive manner at all times.

Requirements

High school diploma

Nice To Haves

MS Office computer skills with the ability to learn new software programs quickly
Excellent customer service and telephone etiquette skills
1 year of related experience preferred but not required

Responsibilities

Places, receives and routes a high volume of calls.
Performs general administrative duties.
Manages the company’s lobby area.
Greets and directs all visitors, including vendors, clients and job candidates in a professional manner and demonstrates a caring demeanor in all interactions.
Ensures completion of paperwork, sign-in and security procedures.
Maintains confidentiality of information in relation to residents, family members, visitors and co-workers.
Initiates prompt and appropriate follow-up/action to problems and anticipates needs of residents and co-workers.
Monitors call light dashboard and responds accordingly.
Assists visitors and screens visitors for entry to COVID unit.
Additional duties as assigned.