Receptionist - Part Time

Hendrick Automotive Group

2d•Onsite

About The Position

Responsible for answering and directing incoming phone calls. Greets customers as they enter the lobby, dealership showroom, or service area. This job has no direct supervisory responsibilities.

Requirements

Ability to perform each essential duty satisfactorily.
Previous Customer Service or administrative experience in a high volume environment desired.
Strong organizational skills and interpersonal skills required.
Basic computer skills to utilize the timekeeping system.
Basic knowledge of Microsoft Office Products.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
The position requires regular and predictable attendance.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to add, subtract, multiply and divide.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Servant Leadership
Teamwork through Trust & Respect
Integrity
Commitment to Customer Enthusiasm
Passion for Winning
Accountability at All Levels
Commitment to Continuous Improvement

Responsibilities

Answers incoming calls in a courteous and professional manner.
Takes accurate messages.
Directs calls to the appropriate department or person.
Greets customers as they enter the dealership showroom.
Directs customers to the appropriate department or person.
Maintains CSI at or above company standards.
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned