Receptionist
About The Position
Performs routine clerical duties, interacting with clinicians, patients and visitors. Prioritizes assignments and organizes functions to insure effective office operations. Performs related work as required. Essential Functions Provides information to patients, families and providers. Information is provided on a timely basis and is accurate. Answers phones, greets visitors, handles their inquiries and direct them to the appropriate persons according to their needs. Greet patients and visitors professionally when covering the front desk. Schedule appointments for patients and maintain schedules. Accuracy and knowledge of scheduling. Performs general clerical duties including typing routine correspondence, reports and forms, filing and maintaining files, compiling data for reports and opening and screening mail and routing to appropriate staff member. Reports and correspondence prepared on a timely basis with minimal errors. Accurate data entry. Performs other general office duties as instructed by their supervisor. Flexibility and willingness to accept changes in work assignments.
Requirements
- High School Required
- Excellent written and verbal communication skills
- Excellent customer service skills required
- Must possess basic computer skills
Nice To Haves
- Knowledge of Microsoft Office software preferred
- Knowledge of other computer software programs also preferred
- Bilingual (English-Spanish) preferred
- Light billing experience preferred
Responsibilities
- Provides information to patients, families and providers.
- Answers phones, greets visitors, handles their inquiries and direct them to the appropriate persons according to their needs.
- Greet patients and visitors professionally when covering the front desk.
- Schedule appointments for patients and maintain schedules.
- Performs general clerical duties including typing routine correspondence, reports and forms, filing and maintaining files, compiling data for reports and opening and screening mail and routing to appropriate staff member.
- Performs other general office duties as instructed by their supervisor.
Benefits
- An assortment of insurance products and discount programs through Voluntary Benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
