Receptionist (Raynham)

DENTAL DREAMS•Raynham, MA

14h•Onsite

About The Position

Dental Dreams in Raynham, MA is hiring Front Desk Receptionists to join their talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in multiple states, including Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, and Washington, DC. The company's mission is to provide high-quality dental services in first-class facilities to people in underserved communities, delivering the highest level of patient satisfaction. The cornerstone of their success is a talented and dedicated staff. The company is also interested in training individuals seeking to become Dental Assistants and/or Office Managers.

Requirements

Customer Service experience
Receptionist Experience / Phone Skills
At least minimum 1 year of experience in current or recent job

Nice To Haves

Dentrix and/or Eaglesoft (preferred)

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans