Receptionist

Bethesda Senior Living Communities•Fort Collins, CO

18d•$17 - $18•Onsite

About The Position

Join our team at our vibrant senior living community as a dedicated receptionist! We are seeking a compassionate and organized individual to be the warm first impression for our residents and their loved ones. Available shift is Weekdays. Flexible schedule however, holidays are required. Benefits Include: Medical Insurance - HDHP or PPO (Full-time employees only) Vision/Dental/Life Insurance (Full-time employees only) Health Savings Account with Company Match (Full-time employees only) Flexible Spending Account Company matching 403(b) Plan Paid Vacation Personal, Sick and Holidays Paid Volunteer Program Total Care EAP (Employee Assistance Program) Wages on Demand These benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner. Provides a positive first impression of the community to all customers. Distributes and sends mail and faxes. Maintains inventory of office supplies. Assists managers in special projects and mailings as requested. Assists Executive Director and Business Office Manager as needed. Maintains confidentiality of residents’ personal information in and out of the community and protects and supports residents’ rights. Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests. Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance. Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes. Performs all other duties as assigned or required. Managerial Breadth/Scope of Job There are no managerial responsibilities.

Requirements

Ability to maintain a positive, pleasant manner in a stressful, demanding environment.
Ability to maintain composure during frequent interruptions and in emergency situations.
Ability to read, write and verbalize understanding of written documentation, verbal instructions, and policies and procedures.
Ability to work independently without direct supervision by following community procedures and guidelines and using good judgment
Demonstrates a SERVANT heart and attitude by following the Bethesda Senior Living Communities’ mission statement.
High School Graduate or equivalent required.

Responsibilities

Manages a multi-line telephone system by answering calls in a timely manner, relaying messages accurately and in a courteous, customer friendly manner.
Provides a positive first impression of the community to all customers.
Distributes and sends mail and faxes.
Maintains inventory of office supplies.
Assists managers in special projects and mailings as requested.
Assists Executive Director and Business Office Manager as needed.
Maintains confidentiality of residents’ personal information in and out of the community and protects and supports residents’ rights.
Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes.
Performs all other duties as assigned or required.

Benefits

Medical Insurance - HDHP or PPO (Full-time employees only)
Vision/Dental/Life Insurance (Full-time employees only)
Health Savings Account with Company Match (Full-time employees only)
Flexible Spending Account
Company matching 403(b) Plan
Paid Vacation
Personal, Sick and Holidays
Paid Volunteer Program
Total Care EAP (Employee Assistance Program)
Wages on Demand
These benefits may be reduced depending on FT, PT, PRN or temporary job status.
To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions.