Receptionist - Nights/Weekends

Medical Associates•Dubuque, IA

4d•Onsite

About The Position

Medical Associates is hiring a Part-Time Receptionist to provide outstanding customer service to patients and clinical teams in a fast-paced environment. The role involves assisting with registration, check-in, insurance verification, and scheduling appointments using computers, phones, and face-to-face interactions. The receptionist will also communicate clearly with patients and staff, relay messages, and act as a resource to mentor teammates. General knowledge of basic insurance coverage and financial classes is required.

Requirements

Very dependable
Outstanding communication skills
Open to change and learning new things
Equivalent to a high school diploma or GED.
From three months to one year of similar or related experience.
General knowledge of basic insurance coverage and financial classes.
Must be flexible/available to accommodate training schedule during weekday clinic hours (8 am-5 pm) for the first few weeks.

Responsibilities

Provide outstanding customer service to our patients and clinical teams in a fast-pace environment on the computer, phones, and face-to-face as they assist with registration, check-in, insurance verification, and scheduling appointments.
Schedule and coordinate multiple appointments.
Communicate clearly with patients via telephone and in person and relay necessary messages to staff.
Act as a resource to assure, mentor and teach best practices to teammates.