Receptionist - Part Time

Ivy Tech Community College • Logansport, IN

3d • $15 • Onsite

About The Position

The Student Affairs Assistant greets all visitors in person at the Logansport Campus information desk and enters them into the queuing system to be seen by a Student Services Professional (SSP). This position also handles phone calls and performs other general clerical duties.

Requirements

• Familiarity with general office and telephone equipment and procedures required.
• Computer experience preferred.
• High School Diploma, GED, or equivalent experience required.
• Keyboarding skills.
• Ability to operate word processing/computer equipment.
• Basic knowledge of Microsoft applications.
• Ability to operate a copier and other office-related equipment.
• Willingness and ability to provide Tier 1 level student support using various software applications (queuing, student, and financial aid).
• Strong communication and organizational skills.
• Pleasant disposition, good attitude, and ability to get along with others.
• Strong customer service and interpersonal skills.
• Demonstrate evidence of ability to work in a team environment successfully.

Nice To Haves

• Associate degree or equivalent preferred.
• Formal secretarial/clerical training with experience operating a multi-line phone system is preferred.

Responsibilities

• Provides answering service to incoming telephone calls in the administrative suite.
• Direct all inquiries to the appropriate departments and people.
• Provides information to all visitors and assists in locating appropriate people and departments when needed.
• Completes reports, mailings, and other clerical assignments.
• Provide general information about admissions, registration, financial aid, orientation, assessment, and business support.
• Assist with all special projects and mailings, as well as provide filing, data entry, telephone, and clerical assistance for the various departments in Student Affairs.
• Read and understand forms for all departments and provide proper forms to customers.
• Verify completeness of forms and accompanying materials.
• Maintain an appropriate inventory of necessary student materials.
• Compile information packets requested by the Admissions office.
• Greet visitors and students, clarify and answer general questions, and/or enter students into the queuing system to be seen by an SSP.
• Direct students to the correct location or refer to the Student Services Professional.
• Distribute general college and Enrollment Center information (e.g., catalogs/program brochures/course descriptions and forms) to students.
• Function effectively in a team environment.
• Maintain working knowledge of emergency/safety procedures as provided by the supervisor.
• Be knowledgeable of the locations of the electronic and hard copies of procedures when applicable to deliver information as needed to customers.
• Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).

Benefits

• Competitive benefits and professional development programs
• The most advanced technologies in our classrooms and training facilities
• Collaborative and innovative culture with a focus on creativity and employee belonging
• Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees