Receptionist
About The Position
The receptionist is responsible for answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Performs other clerical duties as needed, such as filing, photocopying, and collating.
Requirements
- one to three years prior relevant experience
- ability to work on various assignments simultaneously
- communicate tactfully, verbally and in writing with all levels of employees and visitors
- working knowledge of computers, internet access, and the ability to navigate within an automated systems as well as a variety of software packages such as Outlook, Excel and Word
- High school graduate or equivalent
Responsibilities
- answering incoming telephone calls
- determining purpose of callers
- forwarding calls to appropriate personnel or department
- takes and delivers messages
- transfers calls to voice mail when appropriate personnel are unavailable
- answers questions about organization
- provides callers with address, directions, and other information
- welcomes on-site visitors
- determines nature of business
- announces visitors to appropriate personnel
- monitors visitor access
- issues passes when required
- performs other clerical duties as needed, such as filing, photocopying, and collating
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
