Receptionist - Call Center - Clarkston Medical Group
About The Position
Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file Arranges appointments and registers patients, ensuring that all demographic information is current Answers non-medical questions and gives routine non-medical instructions. Answers and screens telephone calls and takes messages Collects, verifies, and enters into the billing system all insurance and third-party resources for payment Verify accuracy of billing data and resolve any discrepancies May coordinate insurance verification and perform precertification with insurance companies May prepare charge tickets and receive co-payments for office visit Monthly completion of Eagle training Other duties as assigned.
Requirements
- High school diploma or the equivalent
- Ability to work will all ages
- Basic office skills such as typing and filing
- Good organizational skills
Nice To Haves
- Previous experience or education in a health-related field helpful
Responsibilities
- Welcomes patients and visitors
- Verifies patient contact and insurance information
- Arranges appointments
- Registers patients
- Answers non-medical questions
- Gives routine non-medical instructions
- Answers and screens telephone calls
- Takes messages
- Collects insurance information
- Verifies insurance information
- Enters insurance information into billing system
- Verifies accuracy of billing data
- Resolves discrepancies
- Coordinates insurance verification
- Performs precertification with insurance companies
- Prepares charge tickets
- Receives co-payments
- Completes Eagle training
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
