Part Time, Receptionist

NASCAR • Braselton, GA

65d • Onsite

About The Position

Recognized as one of the world's best road courses, Michelin Raceway Road Atlanta is a 2.54-mile road course situated in the rolling hills 35 minutes north of Atlanta. The multi-purpose facility hosts the 10-hour Petit Le Mans race that closes out the IMSA schedule and is the final of the four endurance races contested by the series. The track prides itself on a family-friendly atmosphere, with a "Kids 12 & Under Are Always Free" policy. SUMMARY Operates the telephone system to answer incoming calls and direct callers to the appropriate department. Greets visitors, vendors, and guests and notifies appropriate parties. Completes a variety of administrative duties, including ticket sales.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must have Ticketing and Technology-based Software Skills with Experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Proficient on Company-provided hardware and software.
• Requires credit check to assist with accounting responsibilities.
• Comfortable working around loud engines and fast-paced activity

Responsibilities

• Answer phones professionally, determine the purpose of the call, and forward to appropriate individuals or departments.
• Welcome on-site visitors, determine the nature of the visit, and announce the visitor to the appropriate staff member.
• Address customer concerns or complaints promptly and professionally
• Sales of event admission tickets, including hospitality, general admissions, parking, and annual renewals.
• Mail handling, including receiving, sorting, and routing; apply postage to outgoing mail and place it in the mailbox.
• Support team with logistics, admin, and photos for company-wide activities
• Maintain a clean reception area; restock and maintain current general information brochures and flyers.
• This position is a race event working position (including the annual Petit Le Mans) and assists during peak hours, weekends, and special events
• No travel required.

Benefits

• We offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees