Receptionist Part-Time

North Hill • Needham, MA

7d • $20 - $20

About The Position

For over 40 years , North Hill, a not-for-profit senior living community located in Needham, Massachusetts, has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. This position is responsible for greeting, assisting and providing direction to all Residents, guests, Team Members and visitors to North Hill.

Requirements

• High School diploma or equivalent
• Minimum of two (2) years’ experience in guests services preferred
• Strong communication skills with an outgoing personality and willingness to engage with Residents

Responsibilities

• Greets all Residents, Team Members, and guests in a professional manner and directs to the appropriate location, serving as the initial contact and resource for the community
• Answers incoming telephone calls in a cheerful manner, determines purpose of callers, and forwards calls to appropriate personnel or department
• Performs all duties and responsibilities with a positive attitude
• Receives inquiries and releases information in accordance with established policies and procedures
• Assists with screening and registering visitors to the community
• Notifies appropriate personnel if suspicious behavior is observed
• Assists with the processing of work-orders for Residents. Ensures that the information is communicated to correct department
• Maintains Campus Calendar Production and Distribution
• Maintains and sorts assigned mail for the mailroom
• Supports guest room reservation system and check-ins
• Assists with scheduling Resident transportation to include doctor’s visits and events
• Deliver a memorable first impression of hospitality
• Maintains a high-level of communication and feedback to ensure all information is passed on in a timely manner
• Communicates any challenges, complaints or service difficulties to immediate supervisor
• Meets department uniform, appearance and grooming requirements
• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment

Benefits

• Free meals
• Free parking
• Free on-site fitness center
• State-of-the-art work environment
• Employee referral program
• Health & Dental Benefits
• 401(k) with company match
• Career Development Training
• Tuition Reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED