Receptionist

Make the Road•New York, NY

just now•$24 - $25•Onsite

About The Position

MRNY seeks a patient and caring Receptionist to welcome community members to the Staten Island office and provide a wide-range of administrative support to ensure the smooth functioning of MRNY’s operations. This position will work closely with the Office Manager and Administrative Team to support MRNY’s day to day operations and the various events that MRNY engages in. The Receptionist is responsible for providing secretarial, clerical and administrative support in an effective and efficient manner. The Receptionist will ensure the safety and security of the office at all times, and demonstrate reliability, professionalism, and confidentiality at all times. The schedule for this position is 20 hours per week, Monday, Tuesday, Wednesday & Friday from 2pm to 7pm. Occasional evenings or weekends.

Requirements

Eligible to work in the U.S
High School Diploma
Preferably, at least 2 years previous experience working in an office setting or a strong background in customer service
Committed to Make the Road New York’s mission
Possess a commitment to collective action and community organizing.
Bilingual English/Spanish is mandatory.
Work well under pressure
Be fast learner and a people person
Must be able to work on weekends or evenings
Strong interpersonal skills like empathy, active listening, conflict resolution, and effective communication.
Strong computer skills: Word, Excel, Publish, etc. and databases such as Salesforce
Must be efficient, communicative, a team player
Must be organized
Adaptability with technology
Trustworthy/Confidential
Teachable and Innovative
Approachable

Responsibilities

Opening and/or closing the assigned office
Answering phones in a cheerful and polite manner and providing internal and external referrals
Receiving guests with a smile and treating them with respect
Membership intake and data entry in a timely fashion, including processing membership dues and donation payments
Photocopying, faxing, scanning documents
Distributing and scanning mail for the Staten Island office and other locations as needed.
Keeping the reception area clean and organized
Responsibility for general maintenance in the office, including but not limited to: replenish all supplies, coffee, ensure that all flyers/ brochures up in the office are up to date and in good condition
Read and respond to emails in a timely manner
Provide general information about the organization to visitors and callers and fill out membership forms for new members.
Assist staff and members with administrative tasks (copying, faxing, mailings, ordering food) including providing administrative support for specific departmental projects or clinics as needed
Provide administrative support for special events as needed
Help think through and enforce administrative procedures and protocols
Attend department meetings and staff events
Rotate within Make the Road NY front desks when needed
Help keep track of and maintain MRNY equipment and materials
Track the inventory additions / subtraction in relevant databases of office supplies, and metro cards
Keep track and information on daily wrap ups
Tracking the metro cards subtractions forms for all the sites
Support weekend and evening events as noted below
Maintain strong communication within the Administrative team