Receptionist- Part-Time

Scheels All Sports • Austin, TX

1d • Onsite

About The Position

SCHEELS is a leader in the sporting goods industry, dedicated to providing the best customer experience in the USA. The company offers a vast selection of sports brands, unique attractions, and exceptional customer service. SCHEELS invests in its associates through extensive business and product training, mentorship, and professional development, enabling them to become experts. This part-time Receptionist role offers an opportunity to leverage a passion for sports, fitness, fashion, or the outdoors into a fulfilling career.

Requirements

• Ability to read, write and comprehend simple instructions, short correspondence, and memos
• Demonstrate multitasking, organization, attention to detail, and problem solving skills
• Experience in Microsoft Office programs such as Word, Publisher, and Excel
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
• Excellent written and verbal communication skills
• Ability to complete basic mathematical equations
• Ability to deal with problems involving several concrete variables in standardized situations
• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
• Demonstrate pride and ownership of their work while meeting expected deadlines
• Associates degree (AA/AS) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

Responsibilities

• Answer all incoming calls in a friendly, professional and pleasant disposition
• Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
• Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individual/department, updating phone lists and assisting other office positions as needed
• Create daily pocket schedules, make signs for all shops, order supplies and keep stocked at all times
• Assist in various projects for members of the Leadership team as needed

Benefits

• Best associate discount in retail
• Opportunities for growth and development in sales, leadership, merchandising, and business
• Paid volunteer time, up to 2 hours a month

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees