Receptionist
About The Position
Are you a natural communicator with excellent listening skills? Do you have a positive attitude and a passion for helping others? Are you a team player who thrives in a fast-paced environment? If so, we want to hear from you! As the first point of contact for our office, our receptionists create a welcoming experience for callers and visitors, provide top-notch customer service, and efficiently manage clerical tasks. If you’re highly motivated and ready to make an impact, we’d love to have you join our team! Apply today and help us deliver exceptional service to our clients and guests.
Requirements
- Six months of clerical experience
- High School Diploma or GED
Nice To Haves
- Multi-line telephone system experience
- Basic skills in Windows and Microsoft Office, including Word, Excel, Outlook, and Edge
- Prior work experience in a legal or criminal justice-related setting
- Bilingual skills (English/Spanish)
Responsibilities
- Manage a high volume of incoming calls on a multi-line phone system, screen, direct, and transfer calls, and answer caller inquiries within the realm of authority
- Greet visitors and direct walk-in traffic
- Monitor visitor building access and access badges
- Sort mail and packages for pick-up and distribution throughout the office
- Electronically accesses court records and case information to answer inquiries from internal and external customers
- Perform miscellaneous clerical tasks; process "no complaints filed" cases and close them out in the case management system.
Benefits
- Tuition reimbursement
- Exceptional work-life balance
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits, including access to our on-site center Maricopa County Kids Club , dedicated to serving Maricopa County families
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including an incentive
- Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
