DACUT-posted 7 days ago
Full-time • Entry Level
Onsite • Monroe, MI

Are you friendly, organized, and passionate about creating great first impressions? We’re looking for a Receptionist to join our growing team at DACUT Cannabis Retail! This role is perfect for someone who thrives in a customer-facing position, loves keeping operations running smoothly, and takes pride in providing exceptional service. As a Receptionist, you’ll be the heartbeat of our store — the first and last impression for every customer who walks through our doors. You’ll ensure smooth check-ins, support management, assist with customer communication, and help maintain a compliant and welcoming retail environment.

  • Front Desk Excellence: Greet every customer warmly, manage check-ins compliantly, and create a professional first impression.
  • Customer Support: Assist with loyalty programs, explain promotions, and provide accurate information about store policies.
  • Operational Support: Act as a key communication link between customers and management, reporting on store activity, feedback, and daily flow.
  • Market Awareness: Research competitor offerings, cross-check promotions, and share insights with management to keep DACUT ahead.
  • Website & Promotions: Help ensure the store’s website and promotional materials are current and accurate.
  • Compliance First: Uphold all cannabis retail regulations and maintain precise documentation of customer interactions.
  • Team Assistance: Support administrative and operational tasks, including inventory coordination, scheduling support, and maintaining lobby organization.
  • Prior experience in hospitality, retail, customer service, or administration highly preferred.
  • Cannabis industry experience is a plus but not required — a willingness to learn is essential.
  • Excellent communication, organization, and multitasking skills.
  • Ability to handle sensitive information with professionalism and confidentiality.
  • Strong attention to detail and commitment to compliance.
  • Must be 21+ years old and able to pass any required background checks.
  • Familiarity with cannabis products, promotions, or compliance processes a plus.
  • Proficiency with computers, scheduling tools, and POS systems.
  • Ability to stay calm and professional under pressure in a fast-paced environment.
  • Friendly, approachable, and polished communication style.
  • Health, dental, and vision insurance 🏥
  • Employee discounts on products 🌿
  • Ongoing training and professional development opportunities 📈
  • A supportive, team-oriented culture that values your energy, positivity, and professionalism
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