Receptionist

White-Wilson Medical Center,P.A.Destin, FL
17dOnsite

About The Position

Performs medical front office functions while providing excellent customer service.

Requirements

  • High school diploma or GED.
  • Strong verbal and written communication skills required.
  • Repetitive motion of upper body required for extended use of computers and telephones.

Nice To Haves

  • One-year experience in a medical office setting preferred.

Responsibilities

  • Greet patients and other visitors when they arrive.
  • Answers telephones, schedules and coordinates appointments, forwards messages to appropriate staff member.
  • Provides pertinent information per doctor’s instructions or established clinic guidelines.
  • Checks in patients for appointment to ensure timely patient flow.
  • Verifies and updates patient information.
  • Checks out patients after their appointment.
  • Reviews and collects co-insurance, deductibles, self-pay and open balances.
  • Reconciles charges and payments at close of day.
  • Remains current on insurance and coding issues by attending provided workshops and programs as applicable.
  • Sends, receives, and distributes documents.
  • Makes calls for patient reminders and outreach items.
  • Promotes patient engagement programs.
  • Creates a list of office supplies that need to be ordered and gives them to the Supervisor.
  • Consistently displays a positive attitude and a personal commitment to excellence.
  • Attends all department meetings and clinic required meetings.
  • Maintains strict confidentiality.
  • Regular and reliable attendance required.
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