Receptionist

Lawley Services Inc•Buffalo, NY

33d•$33,000 - $55,000•Hybrid

About The Position

Greet clients and guests in our reception area and direct them to the appropriate location Provide administrative support including scanning, downloading insurance information from websites, routing faxes, processing of incoming and outgoing mail, coordinate lunch deliveries and assist with events Responsible for multi-line incoming calls Maintain a smooth flow of information with internal and external customers, carriers, managers and staff Other functions of the job: Expand and grow in your role when supporting miscellaneous duties as requested Skills / traits that we value for this role: Minimum of one-year experience in an administrative support or related position Associates’ Degree preferred Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook Experience navigating windows-based software Incredible attention to detail and organizational skills Ability to work well independently and on a team Positive attitude, even in a fast-paced environment A passion to make customers and coworkers feel important and valued Capability to work quickly and efficiently Precise communication skills, even under time constraints A bit about Lawley! We are not a call center environment We achieve success by building genuine relationships together, with our teams and clients We are a family owned insurance broker (70+ years!) We are deeply committed to the communities we serve and love to get involved We work hard and play hard!!! Why Lawley? Competitive salary and referral bonuses! Expansive Benefits (Medical, Dental, Vision—and SO many more) 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day! Company 401K contribution received starting Day 1 (for participants 21+ years old) Educational support, career development, and growth opportunities Job Security (we’ve never had a lay-off, even during the pandemic) Flexibility, including hybrid schedules! Business hours 8am-4:30pm Comfortable, family-oriented culture, with an emphasis on work life balance Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities) Fulfilling opportunities that align with your career path and our business needs The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $33,000 to $55,000.

Requirements

Minimum of one-year experience in an administrative support or related position
Knowledge of Microsoft Office, including Word, Excel, PowerPoint & Outlook
Experience navigating windows-based software
Incredible attention to detail and organizational skills
Ability to work well independently and on a team
Positive attitude, even in a fast-paced environment
A passion to make customers and coworkers feel important and valued
Capability to work quickly and efficiently
Precise communication skills, even under time constraints

Nice To Haves

Associates’ Degree preferred

Responsibilities

Greet clients and guests in our reception area and direct them to the appropriate location
Provide administrative support including scanning, downloading insurance information from websites, routing faxes, processing of incoming and outgoing mail, coordinate lunch deliveries and assist with events
Responsible for multi-line incoming calls
Maintain a smooth flow of information with internal and external customers, carriers, managers and staff
Expand and grow in your role when supporting miscellaneous duties as requested

Benefits

Competitive salary and referral bonuses!
Expansive Benefits (Medical, Dental, Vision—and SO many more)
3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
Company 401K contribution received starting Day 1 (for participants 21+ years old)
Educational support, career development, and growth opportunities
Job Security (we’ve never had a lay-off, even during the pandemic)
Flexibility, including hybrid schedules! Business hours 8am-4:30pm
Comfortable, family-oriented culture, with an emphasis on work life balance
Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
Fulfilling opportunities that align with your career path and our business needs