Receptionist - Sierra Vista

Mikid • Sierra Vista, AZ

3d

About The Position

Join the MIKID team and make a meaningful impact on children and families! MIKID is Arizona's largest family support nonprofit, dedicated to rebuilding communities one family at a time and advocating for those who need it most. We're actively seeking dynamic individuals to join us in this important mission. At MIKID, we offer more than just a job – we offer a chance to be the change and contribute to something meaningful. Enjoy job flexibility, life-work fulfillment, and unparalleled support in a positive work environment. Our comprehensive benefits package includes 14 paid holidays (including your birthday!), a matching 401K retirement plan, health, dental, vision, and life insurance, an employee assistance program, generous Paid Time Off & Sick Time, opportunities for advancement, on-the-job training, and an employee referral program As a Receptionist at MIKID, you will play a crucial role in supporting daily office activities under the guidance of the Family Support Manager. Your responsibilities will include answering incoming calls promptly, taking messages, and directing calls to the appropriate staff members. You'll greet guests professionally, track office staff locations as needed, and ensure the office is closed securely when required. Managing office supplies, preparing outgoing mail, and distributing incoming mail are also key duties. You'll maintain office equipment, oversee repairs and replacements as directed, and keep the reception area and workspace tidy and organized at all times. Additionally, you'll track MIKID equipment issued to employees, maintain accurate logs, conduct audits, and coordinate equipment returns during employee exits in collaboration with Human Resources. You'll provide support during events and special projects, print materials such as flyers and brochures, and assist in scheduling meetings and coordinating conference calls. Other responsibilities include reconciling petty cash, managing alarm codes, overseeing the employee name badge process, and handling other duties as assigned, always prioritizing efficient call handling.

Requirements

• Candidates must have a High School diploma or equivalent
• At least two years of office experience supporting multiple staff members
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook) is essential
• Excellent organizational abilities
• The ability to work well under pressure
• Respond to inquiries promptly
• Maintain confidentiality in handling sensitive information

Nice To Haves

• Knowledge of behavioral health agency policies and procedures is beneficial.

Responsibilities

• Answering incoming calls promptly
• Taking messages
• Directing calls to the appropriate staff members
• Greeting guests professionally
• Tracking office staff locations as needed
• Ensuring the office is closed securely when required
• Managing office supplies
• Preparing outgoing mail
• Distributing incoming mail
• Maintaining office equipment
• Overseeing repairs and replacements as directed
• Keeping the reception area and workspace tidy and organized at all times
• Tracking MIKID equipment issued to employees
• Maintaining accurate logs
• Conducting audits
• Coordinating equipment returns during employee exits in collaboration with Human Resources
• Providing support during events and special projects
• Printing materials such as flyers and brochures
• Assisting in scheduling meetings and coordinating conference calls
• Reconciling petty cash
• Managing alarm codes
• Overseeing the employee name badge process
• Handling other duties as assigned, always prioritizing efficient call handling

Benefits

• 14 paid holidays (including your birthday!)
• A matching 401K retirement plan
• Health, dental, vision, and life insurance
• An employee assistance program
• Generous Paid Time Off & Sick Time
• Opportunities for advancement
• On-the-job training
• An employee referral program
• Reimbursement or resources are available for obtaining required clearances (Arizona State Level One Fingerprint Clearance Card, 5 Year Certified Clean MVD Report, and TB screen).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees