Receptionist - Sierra Vista

MIKID Mentally Ill Kids In Distress•Sierra Vista, AZ

3d•Onsite

About The Position

Join the MIKID team and make a meaningful impact on children and families! MIKID is Arizona's largest family support nonprofit, dedicated to rebuilding communities one family at a time and advocating for those who need it most. We're actively seeking dynamic individuals to join us in this important mission. At MIKID, we offer more than just a job – we offer a chance to be the change and contribute to something meaningful. Enjoy job flexibility, life-work fulfillment, and unparalleled support in a positive work environment. Our comprehensive benefits package includes 14 paid holidays (including your birthday!), a matching 401K retirement plan, health, dental, vision, and life insurance, an employee assistance program, generous Paid Time Off & Sick Time, opportunities for advancement, on-the-job training, and an employee referral program As a Receptionist at MIKID, you will play a crucial role in supporting daily office activities under the guidance of the Family Support Manager. Your responsibilities will include answering incoming calls promptly, taking messages, and directing calls to the appropriate staff members. You'll greet guests professionally, track office staff locations as needed, and ensure the office is closed securely when required. Managing office supplies, preparing outgoing mail, and distributing incoming mail are also key duties. You'll maintain office equipment, oversee repairs and replacements as directed, and keep the reception area and workspace tidy and organized at all times. Additionally, you'll track MIKID equipment issued to employees, maintain accurate logs, conduct audits, and coordinate equipment returns during employee exits in collaboration with Human Resources. You'll provide support during events and special projects, print materials such as flyers and brochures, and assist in scheduling meetings and coordinating conference calls. Other responsibilities include reconciling petty cash, managing alarm codes, overseeing the employee name badge process, and handling other duties as assigned, always prioritizing efficient call handling.

Requirements

High School diploma or equivalent
At least two years of office experience supporting multiple staff members
Strong written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook)
Excellent organizational abilities
Ability to work well under pressure
Respond to inquiries promptly
Maintain confidentiality in handling sensitive information

Nice To Haves

Knowledge of behavioral health agency policies and procedures is beneficial.

Responsibilities

Answering incoming calls promptly
Taking messages
Directing calls to the appropriate staff members
Greeting guests professionally
Tracking office staff locations as needed
Ensuring the office is closed securely when required
Managing office supplies
Preparing outgoing mail
Distributing incoming mail
Maintaining office equipment
Overseeing repairs and replacements as directed
Keeping the reception area and workspace tidy and organized at all times
Tracking MIKID equipment issued to employees
Maintaining accurate logs
Conducting audits
Coordinating equipment returns during employee exits in collaboration with Human Resources
Providing support during events and special projects
Printing materials such as flyers and brochures
Assisting in scheduling meetings and coordinating conference calls
Reconciling petty cash
Managing alarm codes
Overseeing the employee name badge process
Handling other duties as assigned
Prioritizing efficient call handling

Benefits

14 paid holidays (including your birthday!)
Matching 401K retirement plan
Health insurance
Dental insurance
Vision insurance
Life insurance
Employee assistance program
Generous Paid Time Off & Sick Time
Opportunities for advancement
On-the-job training
Employee referral program
Reimbursement or resources are available for obtaining required clearances (Arizona State Level One Fingerprint Clearance Card, 5 Year Certified Clean MVD Report, and TB screen).