Receptionist - Multi-Specialty, Full-Time, Days
About The Position
Be a part of a world-class academic healthcare system, UChicago Medicine Care Network , as a Receptionist at our Tinley Park clinic. Here you will work alongside our Multi-Specialty Surgical Services team. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. At UChicago Medicine Tinley Park Ambulatory Surgery Center, our goal is to make your brief visit with us as comfortable and convenient as possible with personal care, convenience, expertise and professional quality. Because we specialize in outpatient surgery, our centers are designed with your comfort in mind. Our technology is state-of-the-art and our experienced outpatient specialists are dedicated to making sure that you are prepared for your surgery. Our outpatient surgery center is accredited by the Joint Commission and offers private convalescence rooms and has one priority – delivering outstanding patient care so that you can return to the comfort of your home for recuperation. The Receptionist, UCM Care Network, performs day-to-day administrative and general office duties including but not limited to scheduling appointments, answering telephones, and maintaining records and accounts.
Requirements
- High school diploma or equivalent
- Minimum of two years’ experience in a medical office or hospital setting
- Familiarity with database entry and applications
- Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment
- Considerable skill in communicating verbally, in determining priorities and in organizing work
- General working knowledge of PC
- Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers and physicians.
Nice To Haves
- Computerized appointment scheduling experience
Responsibilities
- Answer and screens telephone calls in a courteous manner and record messages for physicians and other personnel
- Schedule patient appointments and procedures according to established policies and procedures.
- Obtain accurate information from patients, ensure all registration forms are complete and collect patient and insurance payments
- Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
- Welcomes and greets patients and visitors, assisting and directing appropriately while maintaining patient confidentiality
- Fulfills organizational responsibilities as assigned, including respecting/promoting patient rights, responding appropriately to emergency codes, sharing problems relating to patients and/or staff with immediate supervisor
- Performs other duties assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
