Receptionist - Part Time

Rydell Chevrolet GMC Cadillac • Grand Forks, ND

1d • Onsite

About The Position

Rydell Auto Center is seeking a Part Time Receptionist with excellent customer service skills and a winning attitude. This individual will be responsible for greeting customers at their GM dealership, directing them to their destination, and performing basic office tasks to support the Sales and Office departments. Rydell Auto Center aims to create lifelong customers by fostering a positive environment for employees, recognizing that happy employees lead to happy customers. The company emphasizes the critical role of every employee in its success and is committed to delivering award-winning service and value to the community.

Requirements

• Excellent customer service skills
• A winning attitude
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Willing to submit to a pre-employment background check and drug test

Nice To Haves

• Experience with Microsoft Office suite is a plus

Responsibilities

• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Benefits

• discounted services
• an employee vehicle purchase program
• paid time off to volunteer

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees