Receptionist

Empower Home Services•Clovis, CA

4h•$17 - $22

About The Position

The Receptionist is the first point of contact for our customers, providing exceptional service and support while managing office operations. The receptionist plays a vital role in enhancing our customer experience and supporting our mission of excellence.

Requirements

Strong verbal and written communication skills
Excellent organization and time management skills
Proficiency with office software (e.g., Microsoft Office Suite) and multi-line phone systems
Ability to work independently and manage multiple priorities
Commitment to confidentiality and discretion in handling sensitive information
Current, valid California Driver’s License and clean driving record (Driving is an essential function of this position)

Responsibilities

Front Desk & Visitor Management
Greet and welcome visitors in a professional and courteous manner
Determine the nature of visitors’ business and direct them to the appropriate person or department
Maintain visitor logs, issue visitor badges, and follow security protocols
Telephone & Communication Management
Answer, screen, and route incoming calls promptly and courteously
Take accurate messages and deliver them in a timely manner
Provide basic information to callers regarding company products, services, and procedures
Administrative & Clerical Support
Maintain a clean, organized, and professional reception area
Receive, sort, and distribute incoming mail, packages, and deliveries
Prepare and send outgoing mail and packages
Assist with basic data entry, filing, copying, scanning, and document preparation
Provide general administrative support to other departments as needed
Perform special projects and other related duties as assigned by management
Scheduling & Coordination
Manage conference room reservations and assist with meeting arrangements
Schedule appointments and maintain calendars for designated staff or departments
Office Support, Supplies & Cleaning
Monitor and order office supplies for the front desk and common areas
Coordinate with vendors for office equipment maintenance as needed
Perform light office cleaning duties, including the reception area, breakroom, and restroom facilities to ensure a neat and sanitary environment
Compliance & Confidentiality
Follow all company policies and procedures, including safety and security protocols
Handle confidential or sensitive information with discretion
HR Assistance & Employee Engagement Support
Provide administrative support to the Human Resources department with routine HR tasks and projects
Assist with maintaining employee records, including filing, scanning, and organizing HR documentation in accordance with company confidentiality and record-retention requirements
Support onboarding logistics for new hires, including preparing welcome materials, coordinating orientation schedules, and ensuring required documentation is collected
Assist with uploading employee information within HR systems as directed by HR leadership
Support internal communications by distributing HR announcements, notices, and company updates to employees as directed
Provide basic assistance with employee requests and direct employees to appropriate HR resources or personnel when needed
Assist with maintaining the employee recognition platform (Awardco) by updating employee user accounts and ensuring accurate employee access
Post company announcements, recognition campaigns, and HR communications to the Awardco platform as directed by HR leadership
Run and export basic reports from the Awardco platform to support HR reporting and engagement tracking
Provide logistical support for employee engagement initiatives, recognition events, and company celebrations
Perform other HR administrative duties as assigned by HR leadership
Other duties as assigned