Receptionist

Albert & Mackenzie, LLP•Los Angeles, CA

5d•$18 - $21•Onsite

About The Position

Albert & Mackenzie is a well-established and expanding workers’ compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for five consecutive years (2021–2025), the firm has also earned multiple Best Places to Work awards. The Receptionist plays a vital role at Albert & Mackenzie, as he/she will be the face of the firm both over the phone and in person. As part of the Encino location, this position will also handle various office duties and overflow work as needed.

Requirements

Customer Service: 1 year (Preferred)
Office environment: 1 year (Required)
The ideal candidate for the Receptionist position will be detail-oriented, able to prioritize multiple tasks, and have excellent follow-through.
strong communication skills, both verbal and written
proficiency in Microsoft Office software, especially Outlook, Word, and Excel

Nice To Haves

Bilingual (Spanish/English) preferred
prior experience with the use of a case management system is a plus

Responsibilities

Answer phones, screen calls, and direct callers to the appropriate person
Ensure that voicemails are checked daily and routed accordingly
Handle all incoming faxes and e-mails and forward them to the appropriate parties in a timely manner
Process incoming mail to include stamping, sorting, and scanning
Update various spreadsheets as required, ensuring accuracy
Greet all visitors and seat them as needed
Sign for all incoming packages such as UPS, FedEx, and mail
Prepare labels for outgoing shipments
Office supply inventory and ordering
Assist with any issues in the office, working with vendors or other parties
Data entry, scanning and filing
Overflow work from other departments
Other tasks as assigned