Receptionist - Family Physicians of Western Colorado

PRIMARY CARE PARTNERS INC • Grand Junction, CO

5d • $16 - $19 • Onsite

About The Position

To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff

Requirements

• Must have phone skills and pleasant phone voice
• customer service oriented
• some computer skills
• be able to multi-task
• perform well under pressure
• able to work at a fast pace
• High School Diploma

Responsibilities

• Scheduler Answer phones (primary) and handle calls appropriately
• Schedule and cancel appointments appropriately
• Support Dismiss/Admit positions as needed
• Add new patient accounts
• Work Team and individual Task boxes and Portal messages
• Dismiss Collect co-pays, payments or past due amounts
• Confirm copays and amounts due on Phreesia
• Schedule follow-up appointments
• Print or send to the portal the patients Clinical Summary
• Responsible for assigned change drawer
• Scheduler duties (secondary)
• Admit Print encounter sheet and send to the correct wing
• Add exam forms as appropriate
• Gather and enter in PM correct ID and insurance information
• Check eligibility on all insurance
• Transfer to Phreesia any balances from the PM and add/ or subtract copays
• Educate patients and assist when necessary with the use of Phreesia
• Facilitate getting ill patients to the back
• Enter no shows, cancellations, and reschedules

Benefits

• Base pay $16.25-19.25
• Benefits $7-8 Combined with base pay our Robust Benefit coverage includes outstanding retirement including annual 401k contribution and profit sharing, 100% coverage for Health insurance, life, disability and multiple other benefits incl. Dental, vision, critical illness and injury coverage, long term care, pet insurance etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED