Office Admin/Customer Service

Prairie Farms Dairy, Inc. • Joliet, IL

3d

About The Position

The part-time Receptionist serves as the primary point of contact for clients, visitors, and internal staff, ensuring a welcoming and professional environment. This role is critical for efficiently managing multi-line phone systems, handling inquiries, and directing calls to the appropriate personnel to maintain a smooth flow of communication. The Receptionist is responsible for performing general administrative duties, including managing correspondence, scheduling appointments, and maintaining office supplies, which support overall office operations. Additionally, the role involves greeting clients and visitors courteously, providing them with necessary information, and promptly addressing their needs. By effectively managing front desk operations and administrative tasks, the Receptionist contributes significantly to the organization’s operational efficiency and positive public image.

Requirements

• Proven experience as a receptionist or in a similar administrative role.
• Proficiency in handling multi-line phone systems and demonstrating excellent phone etiquette.
• Strong organizational and multitasking skills to manage various office duties simultaneously.
• Basic computer skills, including familiarity with office software and copy machine operation.
• Excellent communication and interpersonal skills to interact effectively with clients and staff.

Nice To Haves

• Knowledge of industry-specific terminology and procedures.
• Familiarity with scheduling software and office management systems.
• Ability to handle confidential information with discretion.
• Additional language skills to assist a diverse client base.

Responsibilities

• Answer and manage multiple phone lines with professional phone etiquette, directing calls appropriately.
• Greet clients and visitors warmly, ensuring a positive first impression of the organization.
• Perform general office duties such as filing, copying, faxing, and maintaining office equipment, including copy machines.
• Schedule and coordinate appointments and meetings, maintaining accurate calendars for staff.
• Handle incoming and outgoing mail and correspondence efficiently.
• Maintain office supplies inventory and place orders as needed to ensure smooth office operations.
• Assist with general administrative tasks to support various departments within the organization.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees