Evening PT Receptionist - Assisted Living

Ridgecrest Village•Davenport, IA

21h•Onsite

About The Position

Ridgecrest Village is seeking a friendly, dependable Receptionist to serve as the welcoming face of their assisted living unit. This role is ideal for someone who enjoys helping others, staying organized, and contributing to a positive, supportive environment for residents, families, and staff. The receptionist will play an essential role in daily operations, provide clerical support to the Director of Assisted Living, and contribute to the warm, caring experience Oakwood is known for.

Requirements

Friendly, professional customer service skills
Strong communication and organizational abilities
Ability to multitask and remain calm in a busy environment
Reliability and flexibility with scheduling
Comfort working with residents, families, and staff in a healthcare or assisted living setting
Willingness to meet required education and training competencies
High School graduate or GED equivalent
Basic Computer skills including email, word, excel, etc.
Functional literacy in English

Responsibilities

Serves as the first point of contact for inquiries and directs to appropriate person
Greets and assists visitors and families
Schedules residents’ appointments and transportation including preparing packets for next day appointments and setting up the IPAD for virtual appointments
Order and display resident door signs to create a welcoming environment
Complete inventory and order office supplies
Care and feed fish in the Oakwood aquarium
Assist with Oakwood room reservations for residents
Deliver packages, mail and newspapers to residents in a timely manner
Promotes positive Oakwood and community relations
Provides routine information and refers requests to proper sources
Answers and operates telephone courteously and efficiently
Forwards information and messages to appropriate parties
Handles incoming and outgoing business and resident mail
Copying, scanning, filing, shredding and other clerical duties
Attend required in-service meetings, including all staff meetings and state training sessions
Performs other duties as assigned