Receptionist (Full - Time & Per Diem)

Vista del Mar Hospital•Ventura, CA

2d•Onsite

About The Position

The Receptionist at Vista del Mar Hospital serves as the first point of contact for patients, visitors, and staff, providing excellent customer service and administrative support. This role involves managing front desk operations, directing calls, scheduling appointments, and assisting with general inquiries to ensure smooth day-to-day operations of the hospital.

Requirements

High school diploma or equivalent is required.
Previous experience in a receptionist or customer service role preferred.
Excellent communication and interpersonal skills.
Ability to handle multiple tasks simultaneously and work in a fast-paced environment.
Proficient with Microsoft Office Suite and comfortable using phone systems.
Strong organizational skills and attention to detail.
Ability to maintain confidentiality and professionalism at all times.

Responsibilities

Greet and welcome patients and visitors in a professional and courteous manner.
Ability to work in accordance hospital flow to include evenings, weekends & holidays
Answer, screen, and forward incoming telephone calls according to established protocols.
Assist patients and visitors with general inquiries and direct them to appropriate departments or personnel.
Maintain the cleanliness and organization of the reception area.
Process incoming and outgoing mail and deliveries as required.
Maintain accurate records and update patient information as it may pertain to visitation or belongings
Support other administrative staff with clerical duties as needed.

Benefits

Health Insurance
Vision Insurance
Dental Insurance
401K Retirement Plan
Healthcare Spending Account
Dependent Care Spending Account
PTO Plan with Holiday Premium Pay
Discounted Cafeteria Meal Plan
Life Insurance (Supplemental Life, Term and Universal plans are also available.)
Short and Long-Term Disability (with additional buy-in opportunities)