Receptionist (Phoenix, AZ)

Small Giants•Phoenix, AZ

1d•Onsite

About The Position

Small Giants isn’t just a marketing and business development agency; we’re a thriving community committed to long-term success in Phoenix and Denver. We are a woman-owned, highly specialized strategic and creative agency specifically focused on commercial real estate, construction, and professional services. This is an award-winning, highly collaborative company specializing in commercial real estate and construction (CRE and AEC) clients of all sizes across the country. We believe in crafting specialized growth strategies, creative concepts, brand storytelling and strategic communications that drive our clients’ success. Our vibrant team culture thrives on collaboration, continuous learning, and shared achievement. From team outings and catered lunches to ongoing internal education opportunities, we are committed to helping our team deepen their expertise and grow their careers at Small Giants. This role offers a consistent, part-time schedule that is ideal for professionals seeking to balance impactful work with outside commitments or for those looking to re-establish their career path in a supportive environment. This role is an in-office position in our Phoenix office.

Requirements

Ability to work approximately Monday through Friday from 8:00/9:00 a.m. to 2:00/3:00 p.m. (not to exceed 30 hours per week ; you set your schedule for a consistent start time between 8 a.m. - 9 a.m. and end time between 2 p.m. - 3 p.m.).
Must be kind, well-spoken, and polished in all professional interactions.
Proficiency in G-Suite and comfort level learning new internal systems.
Service-minded and professional. You take pride in creating a welcoming, polished environment for clients and teammates, using sound judgment and attention to detail in how spaces, meetings, and interactions are handled.
Reliable and accountable. You consistently follow through on commitments, take ownership of results and mistakes, and can be trusted to keep recurring office logistics running smoothly.
Humble, engaged team player. You bring a positive attitude, actively participate rather than observe from the sidelines, and are open to learning from feedback, experience, and others.
Proactive problem-solver. When obstacles arise, you assume positive intent, apply discernment, and seek solutions—taking initiative instead of waiting for direction.
Responsive communicator. You prioritize timely, clear communication with clients, vendors, and internal teams to uphold Small Giants’ brand promise.
Organized and goal-driven. You manage details effectively, balance routine responsibilities with changing needs, and stay focused on meeting goals that support the broader success of the agency.

Nice To Haves

Previous experience in a receptionist, hospitality, or administrative support role is preferred, but not required.

Responsibilities

Serve as the primary point of contact for the agency, providing a warm and professional welcome to all clients and guests.
Offer and prepare refreshments (making coffee, etc.) for guests to ensure a high-level hospitality experience.
Maintain a polished, organized, and welcoming environment in the lobby and common areas.
Manage incoming calls and general inquiries with clear, responsive communication.
Coordinate office logistics, including mail distribution, supplies, and vendor deliveries.
Lead the coordination and execution of internal team meetings, client meetings, and agency events.
Manage catering orders, room setups, and logistical needs for ongoing education opportunities and team outings.
Support the executives with administrative tasks that drive agency growth and operational success.
Proactively identify and solve logistical obstacles to ensure a seamless experience for guests and staff.
Ensure meeting and general spaces are clean and organized, including wiping down kitchen counters and loading and emptying dishwashers.
Complete duties as assigned by your manager.