Receptionist
About The Position
In this role, you’ll manage receptionist duties, data entry, and front-line client communication by phone, email, and text, helping to keep our office running smoothly and efficiently. Because we use multiple software platforms, this position requires confidence with technology and the ability to learn new systems quickly. You’ll play a vital role in supporting our clients by prioritizing urgent care needs and ensuring timely responses in coordination with our front desk team. Your responsibilities will include maintaining accurate patient records, setting up client and patient accounts, sending appointment reminders, and providing a warm, welcoming experience with every interaction. The schedule is Monday through Friday, hours may be flexible based on the day of the week and the needs of the practice. We’re a well-established, busy veterinary practice providing high-quality, compassionate in-home veterinary care throughout Boston and MetroWest. Our services range from wellness visits and preventive care to full diagnostic workups (including bloodwork and ultrasound) and hospice and end-of-life care. We take pride in delivering thoughtful, personalized care to each pet in the comfort of their home.
Requirements
- confidence with technology
- the ability to learn new systems quickly
Responsibilities
- managing receptionist duties
- data entry
- front-line client communication by phone, email, and text
- prioritizing urgent care needs
- ensuring timely responses in coordination with our front desk team
- maintaining accurate patient records
- setting up client and patient accounts
- sending appointment reminders
- providing a warm, welcoming experience with every interaction
Benefits
- Medical, dental, and vision insurance
- Paid vacation and holidays
- 401(k) with employer match
- Discounted veterinary care for your own pets
- A supportive, friendly, and team-oriented work environment
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
- Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
- Generous paid time off and holidays, because your personal time matters.
- A supportive, collaborative environment where everyone feels a sense of belonging.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
