Receptionist

Feather Sound Country Club•Clearwater, FL

1d•Onsite

About The Position

Since 1974, Feather Sound Country Club has been one of the most premier private and exclusive country clubs offering first-class amenities, an inviting clubhouse, and a Joe Lee Signature Championship Golf Course! Also, we are proud to be ranked "One of the Best 5 Private Clubs in Tampa Bay" by the Tampa Bay Times! Position Summary: As the Receptionist you will be the first point of contact for the organization. You will be responsible for answering incoming phone calls in a professional manner and executing various administrative tasks at the highest quality standards. Position Type and Expected Hours of Work: Regular part-time position, including weekends and holidays. Flexibility in scheduling is preferred and expected.

Requirements

Professional phone etiquette and a warm, welcoming demeanor
Ability to remain calm and courteous under presume
Strong problem-solving skills with a positive attitude
Discretion and ability to maintain confidentiality
Team-oriented with a strong commitment to club standards
Strong organizational and interpersonal skills
Excellent written and verbal communication skills
Detail oriented
Ability to multi-task and work independently
Excellent customer service skills
High school diploma, required
Proficiency using software programs such as MS Word, ACCESS, PowerPoint, Excel, and Outlook

Nice To Haves

Some college, preferred
Previous experience in a country club, hospitality, or high-end service environment is preferred.
Prior experience as receptionist or in related field, a plus

Responsibilities

Answering phone calls in a professional manner, and routing calls as necessary.
Answering, forwarding, and screening phone calls politely and efficiently.
Greeting visitors with a positive and helpful attitude.
Assisting with a variety of administrative tasks including copying, faxing, taking notes, sorting and distributing mail.
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
Supports the events and membership department; conduct member briefings, update bookings, etc.
Handles reservations for events and members.
Accurately logs and tracks guests and vendor visits.
Assists with member inquiries regarding club events, dining reservations, and general information.
Supports other departments with administrative tasks as needed.
Performing ad-hoc administrative duties.
Adheres to the policies and procedures of Premier Club Holdings.
Maintains strict confidentiality of client, company and personnel information.
Demonstrates a strong commitment to the mission and values of the organization.
Adheres to company attendance standards.
Performs other duties as assigned.