Receptionist, Sheepshead Bay Cornerstone

CAMBA•New York, NY

2d•Onsite

About The Position

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. They offer more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services, reaching over 73,000 individuals and families, including almost 13,000 youth. More than half of their clients are immigrants and refugees, and over 85% of families live in poverty. CAMBA administers services at 9 Cornerstone Community Centers across Brooklyn, in partnership with other community organizations, to provide education, recreation, cultural activities, health information and screenings, youth leadership and social services to students, their families, and other residents. Activities and services are available after school, evenings and on weekends.

Requirements

Sufficient education (English-speaking, reading, writing, & math abilities) to comprehend oral and written information and to assist callers and visitors and staff.
Two (2) years of relevant experience.
Good written & verbal communication.
Computer literacy in Microsoft Office Suite.

Nice To Haves

Preferably in a mid-sized (250+ employees) organization.

Responsibilities

Retrieve messages from general voicemail and forward to appropriate personnel.
Take or deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
Answer questions about organization and provide callers with address, directions, and other information.
Welcome onsite visitors, determine nature of business, and announce visitors to appropriate personnel.
Update appointment calendars.
Receive, sort, and route mail, and maintain and route publications.
Maintain fax and copy machines, assist users, send faxes, and retrieve and route incoming faxes.
Update site bulletin board weekly.
Maintain the professional appearance of the receptionist’s area.
Maintain package log and program papers.
Order, receive, and maintain office supplies.
Create and print memos, correspondence, reports, program marketing materials, and other document when necessary.
Administer and track application forms.
Contact and schedule potential participants for assessments.
Organize and maintain filing system (i.e. - files must include waiting list, application forms, etc.).
Perform other clerical duties as needed, such as filing, photocopying, and collating.